Sometimes an operation just needs someone steady at the helm — whether ownership needs a break, a management transition has left a gap, or a property is moving through a difficult season and needs experienced hands on deck.

I step in and run day-to-day operations as if they were my own: staff scheduling and supervision, guest/client service standards, vendor and supply logistics, budgeting and financial oversight, and reporting back to ownership. My focus in the first 48 hours is always the same — stabilize what's shaky, protect what's working, and give the team confidence that someone experienced is steering.

This service is built for remote and northern operations specifically. I understand fly-in logistics, short supply windows, seasonal staffing pressure, and the realities of running a business where the nearest backup is hours or days away — because I've managed through all of it, from Nunavut to coastal BC.

Past engagement: Took over full hotel operations in Pond Inlet, Nunavut, restructuring a struggling property into a consistently profitable one — then moved into a rotational role troubleshooting multiple properties across Nunavut and the NWT.

Typical engagement length: 2 weeks to 6+ months, on-site or rotational
Rate: $2,500/week (travel and accommodation arranged separately)